Terms of Use

What changed

The agreement

These terms govern your use of the Eastodox Prayer Book: the website at https://eastodox.com, the Eastodox applications for iPhone, iPad and Android, and the application programming interface that serves them (together, "the Service"). By opening the Service you accept these terms. If you do not accept them, do not use the Service.

The Service is provided by Tenubah Technologies (Pty) Ltd, trading as TenuTech ("we", "us", "our"), a private company registered in South Africa under number 2020/255030/07. We develop, operate and support the Service, and we sell the Eastodox subscription in the applications. Our address and our other details are under “Contact” below, and questions about these terms go to admin@tenutech.com.

The Privacy Policy and the Cookies and Storage policy form part of these terms. Where they describe how your information is handled, they take precedence over anything said here.

You can print or save these terms from this page at any time.

What this is, and what it is not

Eastodox is a devotional aid. It presents the daily offices, the fasting rule, the commemorations of the saints and the appointed Epistle and Gospel readings as the Byzantine rite commonly keeps them, computed for either the Julian or the Revised Julian calendar.

It is not a substitute for the guidance of your spiritual father, for the practice of your own parish, or for the instruction of your bishop. Where the Service and any of those differ, they govern and the Service does not.

The Service is not affiliated with, endorsed by, or an official publication of any patriarchate, autocephalous church, diocese or parish. It is an independent aid to prayer.

Who may use the Service

Anybody may read the public pages of the website. The prayer book itself, with the offices, the fasting rule, the commemorations and the readings, needs a free Eastodox account. On the website the account is all it needs. In the iPhone, iPad and Android applications it also needs an Eastodox subscription, from version 1.1 of the applications, as described under “Subscriptions and payments”.

To create an account you must be eighteen years of age or older, or have the consent of a parent or guardian. South African law, under which we operate, treats anybody under eighteen as a child for the purposes of personal information. The same consent is needed to buy a subscription. A parent or guardian who consents on behalf of a child is responsible for the child’s use of the account and for any subscription bought on it.

You must not use the Service if doing so is prohibited by the laws that apply to you.

Accounts

An account opens the prayer book, keeps your bookmarks and your prayer rule in step between the website and your phones and tablets, and carries your subscription from one device to another. You may create one with an email address and a password of at least ten characters, or by signing in with Google or with Apple. An optional display name lets the application address you by name.

When you sign in with Google or Apple, the provider hands us a signed identity token. We verify it, and we open or find your Eastodox account. If an account already exists with the same verified email address, the sign-in is linked to it. We never see your Google or Apple password, and the provider does not see what you do in the Service.

• You are responsible for keeping your password confidential and for everything done under your account.
• Tell us promptly, at the address above, if you believe your account has been used without your authority. We will end every session on the account and help you secure it.
• You must give a working email address that belongs to you. One person, one account; an account is personal and may not be transferred or shared.
• You may delete your account at any time from the account settings in the application or on the website. Deletion is immediate and cannot be undone; see the Privacy Policy for what it removes. Deleting the account does not cancel a subscription bought through Apple or Google: cancel it first, as described under “Subscriptions and payments”.

Subscriptions and payments

The website is free to use with a free account, and it takes no payment.

From version 1.1, the iPhone, iPad and Android applications need an active Eastodox subscription once you have signed in; without one, they show the subscription screen in its place. The subscription opens everything in the applications: the offices, the fasting rule, the commemorations of the saints, the readings, your bookmarks and your prayer rule, with the texts kept on your device for reading offline.

The subscription is bought in the application, through the App Store on iPhone and iPad and through Google Play on Android. Apple or Google takes the payment under its own terms, which apply to the purchase alongside these, and we never receive your card or any other details of how you pay. Nobody is charged unless they choose to subscribe and confirm the purchase with Apple or Google.

• Price. The price is shown in the App Store or Google Play, and on the subscription screen in the application, before you confirm, in your currency. In most countries it includes any tax that applies; in a few, such as the United States, the store adds sales tax to it.
• Free trial. New subscribers may be offered a free trial. Its length is shown before you confirm, and Apple or Google decides who is eligible, usually once for each Apple Account or Google account. If you cancel at least 24 hours before the trial ends, you are not charged. On the App Store, cancelling during a free trial may end the trial at once. Any unused part of a trial ends when a paid period starts.
• Payment. Payment is charged to your Apple Account or your Google Play account when you confirm the purchase or, if you begin with a free trial, when the trial ends.
• Automatic renewal. The subscription is monthly and renews automatically each month unless auto-renew is turned off at least 24 hours before the end of the current period. The renewal is charged to your account within the 24 hours before the current period ends. On Google Play you may also cancel later, at any time before the renewal date. There is no minimum term beyond the month you have paid for.
• Managing and cancelling. On iPhone or iPad, open Settings, tap your name, then Subscriptions, or go to https://apps.apple.com/account/subscriptions. On Android, open Google Play, tap your profile picture, then Payments and subscriptions, then Subscriptions, or go to https://play.google.com/store/account/subscriptions. Cancelling stops the next renewal; you keep access until the end of the period you have paid for, and you are not charged again.
• Deleting is not cancelling. Deleting the application from your device, or deleting your Eastodox account, does not cancel the subscription. Cancel it with Apple or Google first.
• One subscription, every device. One subscription covers the same Eastodox account on iPhone, iPad and Android. Sign in with that account on each device; if a device does not recognise the subscription, use “Restore purchases” in the application. Family Sharing is not offered: the subscription belongs to the account that bought it.
• Price changes. If the price changes, Apple or Google tells you before the new price applies, under their own rules, and may ask you to agree to it. If you are asked and do not agree, the subscription ends at the end of the period you have paid for. You can cancel at any time before a new price applies.
• Records. Apple or Google sends you a receipt for each charge, and your purchase history stays in your Apple Account or Google Play account, where you can see it at any time. We also keep our own record of each charge and refund, as the Privacy Policy describes, so that we can answer a question about one and keep our accounts.
• Refunds. Apple and Google take the payment, so refunds are decided under their policies. For the App Store, ask Apple at https://reportaproblem.apple.com. For Google Play, ask Google from your Google Play order history within 48 hours of the charge; after that, write to us. This does not limit any right you have under the Consumer Protection Act 68 of 2008 or the Electronic Communications and Transactions Act 25 of 2002.
• Cooling-off. The subscription, and any free trial, begins at your request as soon as you confirm it, so the seven-day cooling-off period in section 44 of the Electronic Communications and Transactions Act does not apply to it: section 42(2) of that Act excludes services that begin, with the consumer’s consent, within those seven days. Where the law nonetheless gives you a right to cancel and be refunded, you keep it. If you live in the European Union or the United Kingdom, you keep any statutory right of withdrawal, which you exercise through Apple or Google.
• When a subscription ends. If the subscription ends, or a renewal payment fails and is not recovered, the application shows the subscription screen again. Your account, bookmarks and prayer rule are kept, and the website stays open to you, free, with the same account.
• Offers. We may offer free trials, introductory prices or promotional periods through Apple or Google. Their terms are shown before you accept them.

Acceptable use

In using the Service you agree that you will not:

• attempt to gain unauthorised access to the Service, to another person’s account, or to the systems, servers or databases behind it;
• probe, scan or test the vulnerability of the Service, or circumvent any authentication, rate limit, security measure or the subscription check in the applications, except where we have given you written permission to do so;
• scrape, crawl, bulk-download or systematically extract the liturgical corpus, or redistribute it, except as permitted under “The liturgical texts” below;
• interfere with the operation of the Service, including by sending automated request volumes that degrade it for others;
• present altered liturgical texts as though they carried the review status recorded in the Service, or otherwise misrepresent the Service or your relationship to it;
• reverse engineer, decompile or disassemble the applications, except to the extent the law expressly permits;
• use the Service for any unlawful purpose, or in a way that infringes the rights of any other person;
• upload or store, in a note or elsewhere, anything unlawful, defamatory, or that you do not have the right to store.

The liturgical texts

The prayers, hymns, rubrics and readings presented in the Service are drawn from the traditional service books of the Orthodox Church: the Horologion, the Octoechos, the Menaion, the Triodion, the Pentecostarion, the Psalter and the Typikon. The underlying texts are ancient and are not owned by anyone. Particular English translations may be under copyright; where they are, they are used with permission or replaced. Each text records its source and its translation, and the page “Where the Texts Come From” explains how.

You may reproduce individual prayers and readings from the Service for your own devotional use, for use in your household, and for non-commercial use within a parish, a monastery or a study group, with an acknowledgement of the source where practical.

You may not republish the corpus as a whole or any substantial part of it, in any medium, whether or not for payment, without our written permission. You may not remove a source or translation attribution from a text you reproduce.

If you believe a text in the Service infringes your copyright, write to admin@tenutech.com with the text concerned, the work you believe it infringes, and how we can reach you. We will respond promptly and, where the claim is well founded, remove or replace the text.

Your bookmarks and notes

The bookmarks you save and the notes you attach to them are yours. We hold them only so that we can show them back to you on whichever device you sign in from. We do not read them, analyse them, share them or use them for any other purpose.

You grant us only the licence needed to store them and display them to you. That licence ends when you delete the bookmark, the note or the account.

Notifications

The mobile applications can receive push notifications, for example a note about a feast, a fast that begins tomorrow or an update to the Service. Notifications are optional. You can turn them off at any time in your device’s notification settings, and the application respects that setting. We do not send marketing for third parties by notification, and we do not send notifications by email or text message.

The App Store and Google Play

The mobile applications are distributed through Apple’s App Store and Google Play. The terms of the store you use apply to your download and use of the application alongside these terms, and these terms set no usage rules that conflict with Apple’s Media Services Terms and Conditions. Apple requires these terms to include the following; where an item names Google as well, it applies equally to the Android application and Google Play. You acknowledge and agree that:

• these terms are concluded between you and us only, not with Apple or Google, and we, not Apple or Google, are solely responsible for the applications and their content;
• your licence to use the iPhone and iPad application is non-transferable and allows you to use it on any Apple-branded products that you own or control, as permitted by the Usage Rules in Apple’s Media Services Terms and Conditions, except that the application may also be used by other accounts associated with you through Family Sharing, volume purchasing or Legacy Contacts where Apple’s rules allow it (the Eastodox subscription itself is not shared through Family Sharing). The Android application may be used on the devices you own or control, as Google Play’s terms permit;
• we alone are responsible for providing maintenance and support for the applications, as these terms describe or as the law requires, and Apple and Google have no obligation whatsoever to furnish any maintenance or support services for them;
• we alone are responsible for any product warranties, whether express or implied by law, to the extent they are not effectively disclaimed. If the iPhone or iPad application fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the application, if any, to you. To the maximum extent the law permits, Apple has no other warranty obligation whatsoever for the application, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our responsibility, not Apple’s;
• we, not Apple or Google, are responsible for addressing any claim by you or by a third party relating to the applications or to your possession and use of them, including product liability claims, any claim that an application fails to conform to an applicable legal or regulatory requirement, and claims arising under consumer protection, privacy or similar legislation;
• if a third party claims that an application, or your possession and use of it, infringes that third party’s intellectual property rights, we, not Apple or Google, are solely responsible for the investigation, defence, settlement and discharge of the claim;
• you represent and warrant that you are not located in a country or region that is subject to a United States Government embargo, or that has been designated by the United States Government as a “terrorist supporting” country or region, and that you are not listed on any United States Government list of prohibited or restricted parties;
• you will comply with any third-party terms that apply when you use the applications, such as your agreement with your mobile network or wireless data provider;
• your questions, complaints and claims about the applications are directed to us: Tenubah Technologies (Pty) Ltd, trading as TenuTech; 16 Longifolia, Paradyskloof, Stellenbosch, 7600, South Africa; email admin@tenutech.com; telephone +27 79 874 9628;
• Apple and Apple’s subsidiaries are third-party beneficiaries of these terms as they apply to the iPhone and iPad application, and on your acceptance of these terms Apple will have the right, and will be deemed to have accepted the right, to enforce them against you as a third-party beneficiary.

Our intellectual property

The Eastodox name, the Eastodox artwork and logo, the design of the applications and the website, and the software that runs the Service are our property or that of our licensors, and are protected by copyright and trade mark law. Nothing in these terms gives you a right to use them other than to use the Service as it is offered.

We grant you a personal, non-exclusive, non-transferable and revocable licence to install and use the applications, and to use the website, for your own non-commercial use under these terms. For the iPhone and iPad application, the licence is limited as described under “The App Store and Google Play”.

The typefaces bundled with the Service are used under the SIL Open Font License, and the icon sets under the MIT and ISC licences. These, and the libraries that handle the subscription and open links in the applications, are listed with their terms on the page “Where the Texts Come From”. The other open-source software the Service is built on is used under its own licences.

Availability and changes to the Service

We aim to keep the Service available and correct, but we do not promise uninterrupted availability. Maintenance, a failure upstream of us, or a fault in the software may interrupt it, and we may need to suspend it without notice to protect it or its users.

The prayers and the typefaces are stored on your device, so the applications open and read correctly with no connection. The applications check your subscription when they have a connection and remember the answer, so a subscriber can go on reading without one. The computed day, the readings and your account require a connection when they are not already cached.

We may add, change or withdraw features of the Service. Where a change removes something you rely on, we will say so in the application before it takes effect where that is practical, and you can cancel the subscription before it next renews.

Ending the agreement

You may stop using the Service at any time, and you may delete your account at any time. Deleting the account ends this agreement as it applies to your account. Neither cancels a subscription; cancel it with Apple or Google.

We may suspend or close your account if you materially breach these terms, if we are required to by law, or if the Service is withdrawn. Except where the breach is serious or the law prevents it, we will tell you why and give you a chance to put it right. On closure, your account content is deleted as described in the Privacy Policy.

If we close your account, or withdraw the applications, for any reason other than your breach of these terms, we will tell you beforehand where we can, so that you can cancel the subscription before it renews, and we will help you obtain a refund from Apple or Google for any period you have paid for and cannot use.

The sections on the liturgical texts, intellectual property, disclaimers, liability and governing law survive the end of the agreement.

Disclaimers

The Service is provided as it stands and as available. To the extent the law allows, we make no warranty that it will be error-free, that its content will be complete, or that the computed calendar, fasting rule, commemorations and readings will be correct for your jurisdiction, your parish or your own circumstances. The liturgical calendar involves judgement calls; the fasting screen says so, and the page “Where the Texts Come From” describes how texts are reviewed.

We take care to present the texts accurately and to compute the calendar correctly, and we correct errors when they are reported. Reports go to the address above.

Liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence, or for anything else that cannot lawfully be limited or excluded. Nothing in these terms takes away any right you have under the Consumer Protection Act 68 of 2008, the Electronic Communications and Transactions Act 25 of 2002, or any other law that cannot be contracted out of.

Subject to that, we are not liable to you for any indirect, incidental, special or consequential loss, for loss of data that you have not backed up elsewhere, or for any loss arising from your reliance on the Service as a substitute for the guidance of your priest, your parish or your doctor. Our total liability to you arising out of the Service is limited to the greater of the amount you paid for the Eastodox subscription in the twelve months before the event that gave rise to the claim, and one thousand South African rand (ZAR 1 000).

Your responsibility to us

If your breach of these terms, or your unlawful use of the Service, causes a third party to bring a claim against us, you agree to compensate us for the loss and reasonable costs we suffer as a result, to the extent the law permits.

Changes to these terms

We may amend these terms. The date at the top of this page shows when they last changed. Where a change is material, we will give notice in the application or by email to the address on your account at least fourteen days before it takes effect. Continued use of the Service after that date is acceptance of the amended terms. If you do not accept them, stop using the Service, cancel any subscription and delete your account.

A change to the price of the subscription is not an amendment to these terms. Apple or Google tells you of it as described under “Subscriptions and payments”.

Governing law and disputes

These terms are governed by the law of the Republic of South Africa, and the courts of South Africa have jurisdiction over any dispute arising from them. If you are a consumer living in another country, you keep the protection of any mandatory law of that country, and you may bring a claim in its courts.

If you have a complaint, please write to admin@tenutech.com first. Most problems can be put right without anybody going to court, and we will answer within a reasonable time.

If any part of these terms is found to be unenforceable, the rest continues to apply. Our not enforcing a term on one occasion does not mean we waive it.

Contact

Questions, complaints and claims about the Service, including the applications, go to:

• Tenubah Technologies (Pty) Ltd, trading as TenuTech
• A private company registered in South Africa, registration number 2020/255030/07
• Director: Johannes Burger
• VAT registration number: 4850307069
• Physical address, and address for service of legal documents: 16 Longifolia, Paradyskloof, Stellenbosch, 7600, South Africa
• Telephone: +27 79 874 9628
• Email: admin@tenutech.com
• Website: https://eastodox.com